Archive for the "Communication" Category

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Speakers – You’ll Be Remembered By What You Do, Not By What You Say

When called upon to speak to a group, it’s more important to deliver on the audience’s expectations than on yours. What does the audience want? What do you have to do to get invited back? Here is how three speakers on the same panel made three distinctly different impressions on their audience.

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Successful Podcasting For Dummies Like Me

Have a script but don’t read from it. Listeners can tell both ways: if you are just flying from the seat of your pants, or… all… you… do is speak like this all the way through your podcast. Both ways can be annoying.

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The Only Scientifically Proven Method Of Eliminating The Fear Of Public Speaking Permanently

In May 2006 the journal Clinical Psychology and Psychotherapy published a research study that proves there is a way to permanently eliminate the fear of public speaking.

This research paper described how 36 people who had a fear of public speaking were divided into two groups to test the effectiveness of a fear elimination procedure called The Lefkoe Method.

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Having Fun With Teleseminars

As with any other new product or service, people are skeptical about trying them.

They want to wait until more people they actually know personally have tried a particular device and can give them some information. The same is true of businesses, especially small businesses that do not have the funds to take huge risks.

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We Can’t Talk Here!

After a presentation at a trade association people often come up, give me their card and ask me to call them.

This time it was different.

Bobby (a nickname from when he was a kid, before he grew to 6′3″ and 245 pounds) had a look of desperation when he asked me to call him that afternoon – before I left town.

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Do You Listen Or Do You Actively Listen?

Listening is one of the most effective communication skills we can learn.

For it to be really effective we must learn to ‘actively’ listen. Normal everyday listening allows us think about what’s being said, form a response, offer a solution or advice or just be waiting for them to stop talking so we can say jump in with our own opinion or perspective.

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How To Make Sure You Never Forget A Name Again

Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events where you will be meeting a large number of people, how do you remember all those names?

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The Customer Is King

All too often we think ‘we know what is best for our business’ when in fact we do not know if the customer agrees with us or not! The good news is that most business operators are keen to gather new information – but the bad news is that many will never put any of the ideas they read into action! It is not so much that they do not believe what they are reading or hearing – it is more the fact that it is more ‘comfortable’ to continue along the same path as before. They justify this path of non action by saying “it is better the devil you know than the devil you don’t know.” Just remember – ‘non action means no results!’

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A Complementary Team

We all have weaknesses. Whatever our roles.

In management positions, one of the bigger challenges is to recognise our own shortcomings and alter our own behaviours. Sometimes this can be very challenging.

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The Amazing Power of One More Question

Building strong relationships is all about having two sides appreciate each other and want to build a bond that works both ways.

This can generate the enormous benefits of collaboration, which is a valuable interchange of ideas and effort that is better than one plus one.

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